When can I expect my order?

We need 1 to 3 business days to process your order. Your order will be shipped within 5 to 7 business days. In total, it will take 6 to 10 business days to deliver your order.

What is the status of my order if the expected delivery time has been exceeded?

99% of our orders are delivered on time. Unfortunately, delays can sometimes occur. You can check the status of your order using the link below: Order Tracking. If you haven't received your order seven days after the scheduled delivery date, please contact us.

What are the shipping costs?

We NEVER charge shipping fees. This is great because you don't have to pay shipping costs at all!

What steps should I take if I want to return an item?

Read our returns policy for details.

Can I cancel my order?

If you want to cancel your order, please contact us as soon as possible. We can cancel your order within 30 minutes of placing it, as long as it hasn't been processed or shipped yet.

How can I track my order?

Once your order ships, you will receive an email with a tracking code. Click the link in the email to track your shipment in real time.

What happens if my package arrives damaged?

If your order arrives damaged, please contact us within 7 days. We will help resolve the issue quickly.